Privacy & Data Policy
At Prive Casino, privacy is the cornerstone of our relationship with our members. We apply the highest standards for personal information protection, in accordance with the General Data Protection Regulation (GDPR). This policy details how we collect, process, and secure your data within our institution.
Cookie Management & The Right to be Forgotten
Prive Casino uses cookies to ensure your session stability and personalise your experience. You have full control over these technologies via our cookie management panel. In accordance with GDPR, you also benefit from the "Right to be Forgotten": you can request the definitive deletion of your personal data once legal obligations for tax retention and anti-money laundering (generally 5 years) have expired.
International Data Transfer & End-to-End Encryption
As part of our global operations, some data may be processed on secure servers located outside the European Union. We guarantee that these transfers are protected by standard EU contractual clauses, ensuring a level of protection identical to GDPR. All data in transit is end-to-end encrypted with the latest TLS 1.3 protocols.
Data Usage and Minimisation
We only collect data strictly necessary for the provision of our services: identification for legal compliance, contact details for communication, and financial data for transactions. We never use your information for third-party commercial purposes without your explicit consent.
| Type of Data | GDPR Category | Legal Basis | Purpose | Retention Period | Third-Party Access | Applicable Rights |
|---|---|---|---|---|---|---|
| Identity (KYC) | Personal Data | Legal Obligation (AML) | Identity Verification | 5 Years after account closure | Authorities upon request | Access, Rectification |
| Financial Transactions | Sensitive Data | Contractual Performance | Payment History | 10 Years (Tax Law) | Banking Institutions | Access, Portability |
| Connection Logs | Technical Data | Legitimate Interest | Account Security | 12 Months | None | Access, Erasure |
| Email Address | Personal Data | Consent | Communication | Account Duration | Email Service Provider | Objection, Erasure |
| Phone Number | Personal Data | Consent | 2FA and Security Alerts | Account Duration | SMS Provider | Objection, Erasure |
| Postal Address | Personal Data | Legal Obligation | Address Verification | 5 Years after account closure | None | Access, Rectification |
| Gaming History | Activity Data | Contractual Performance | Bet Tracking | 5 Years | Regulator upon request | Access, Portability |
| Session Cookies | Technical Data | Legitimate Interest | Site Functionality | End of Session | None | Browser Settings |
| Analytics Cookies | Technical Data | Consent | Service Improvement | 13 Months maximum | Google Analytics | Objection, Deactivation |
| Supporting Documents | Sensitive Data | Legal Obligation | Regulatory Compliance | 5 Years after account closure | Competent Authorities | Access only |
For any questions regarding your privacy or to exercise your rights, please contact our Data Protection Officer via customer support. Prive Casino is committed to handling your requests with the utmost diligence.